Privacy Policy

1. Introduction

This privacy policy is intended to inform users of the website https://www.mycrownestates.mc about how MyCrown Estates collects, uses and protects personal data.

2. Data controller

The controller of personal data processing is: MyCrown Estates

c/o CATS - Villa Les Gaumates

1 boulevard Princesse Charlotte

98000 Monaco

Telephone: +377 9999 76 80

Email: info@mycrownestates.mc

3. Data collected

When using the website, the following data may be collected: Identification information

First name and surname

  • Email address

  • Telephone number

  • Any information voluntarily provided via the website forms

Browsing data

  • IP address

  • Browser type

  • Pages viewed

  • Length of visit

This data may be collected automatically when browsing the website. Data collected via forms is strictly necessary for processing requests and limited to what is necessary.

4. Purposes of processing

The data collected is used only to:

  • respond to requests submitted via the website forms

  • provide information relating to real estate properties

  • ensure follow-up of client requests

  • improve user experience and the services offered

5. Legal basis for processing

Processing is based on:
Your consent: for sending commercial communications.
Our legitimate interest: to improve our services and offer tailored offers.

6. Data recipients

The data may be accessible only to:

  • authorised members of the MyCrown Estates team

  • technical service providers involved in website management (hosting, maintenance, development)

These service providers are bound by a confidentiality obligation; the data is neither sold, nor rented, nor transferred.

7. Data transfer outside Monaco or the EEA

In the event of a transfer outside Monaco or the European Economic Area, MyCrown Estates ensures appropriate safeguards in accordance with regulations.

8. Retention period

Data is retained for the period necessary for the purposes, for example:

  • Contact data: maximum 1 year from the last contact or after two unsuccessful solicitations.

  • Application data: 1 year after the last contact.

9. Data security

Technical and organisational measures are implemented to ensure the confidentiality and security of data against any unauthorised access or loss.

10. Users' rights

In accordance with Law No. 1.565 of 3 December 2024, you have the following rights:

  • Right of access, rectification and erasure

  • Right to restriction of processing and to object

  • Right to portability (if applicable)

These rights may be exercised via info@mycrownestates.mc. Proof of identity may be requested in case of reasonable doubt. The maximum response period is 30 days. In the event of a dispute, you may refer the matter to the Monaco Personal Data Protection Authority (https://apdp.mc).

11. Cookies

The website uses strictly necessary cookies. No advertising or tracking cookies are used without prior consent. Audience measurement tools are configured in accordance with regulations.

12. Policy changes

MyCrown Estates reserves the right to modify this policy in line with legal or technical developments. Users should consult this page regularly.